is available to registered users by email to: firstname.lastname@example.org.
We try to answer all support questions promptly - usually within hours -
but please help us help you by including the following information:
- Most problems can be solved
simply by forcing an initialization to default values. Reboot the
computer then go to Start Menu/Programs/Algorithmic Arts/, and run Reset
ArtWonk43 Defaults. USB versions, which do not have Start menu
shortcuts, can run with "-dbg" in the command line. Pay close
attention to the pop up message that tells you the folder where you
will find the debug file it creates, "Debug.txt."
- If this does not do the job
email Debug.txt to us with your support request.
- Describe the problem in as
much detail as possible, including error messages, whether the issue
seems related to installation, startup, loading a file, etc. Screen
captures of error messages are particularly helpful.
- Include as much additional
information as possible. The more information you provide the faster
we can help you. Feel free to attach illustrative patch files or
screen capture image files if you think that will help, in addition to
the Debug.txt file.
- Describe the computer you
are using, including operating system, amount of memory, CPU speed,
- What other audio and MIDI
software is installed in your computer? What other software is
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